Cookies

The Crown Commercial Service (CCS) puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs

Find out more about how to manage cookies.

How cookies are used on the CCS marketplace

Managing your access and experience

We use cookies to provide you with a better website experience, manage access/use of the system and provide you with features and functionality. For instance, we use cookies to ensure you’re accessing the system from a trusted computer, and that you see features and information relevant to you.

NamePurposeExpires
_marketplace_sessionWe use this cookie to keep track of what we’ve shown you. It remembers your interactions, so you don’t have to repeat them.When you close your browser

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use CCS. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, eg improving site search.

Google Analytics stores information about:

  • the pages you visit on CCS
  • how long you spend on each CCS page
  • how you got to the site
  • what you click on while you’re visiting the site
  • We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are.

We don’t allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Universal Analytics

NamePurposeExpires
_gaThis helps us count how many people visit CCS by tracking if you’ve visited before2 years
_gatUsed to manage the rate at which page view requests are made10 minutes
_gidUsed to understand how pages are linked together1 day

Google Analytics

NamePurposeExpires
_utmaLike _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to CCS or to a certain page2 years
_utmbThis works with _utmc to calculate the average length of time you spend on CCS30 minutes
_utmcThis works with _utmb to calculate when you close your browserwhen you close your browser
_utmzThis tells us how you reached CCS (eg from another website or a search engine)6 months

You can opt-out of Google Analytics

Our introductory message

You may see a pop-up welcome message when you first visit CCS. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again.

NamePurposeExpires
seen_cookie_messageSaves a message to let us know that you’ve seen our cookie message2 years

Other services

This policy is for CCS only. When you go to a service run by a different organisation, they may have their own cookies policy.